Global IT outage causes chaos, disrupting airlines, banks, media, telecoms

19-July-2024″ Reuters”Global IT outage causes chaos, disrupting airlines, banks, media, telecoms

The big question of course is: ‘Is this some sort of massive tech breakdown or something more sinister, a hugely debilitating global cyberattack?’” The weight of evidence appeared to point to the former, he said.

“CrowdStrike seems to have had some sort of mandatory update to its software that went horribly wrong,” he said. The company had reported that the issue was related to its ‘Falcon’ sensor product, engineers identifying a “content deployment problem”, said Hull.

A massive technology outage has disrupted businesses and institutions in multiple countries, throwing airports, airlines, rail companies, government services, banks, stock exchanges, supermarkets, telecoms, health systems and media outlets into chaos.

The cause of the outage was not immediately clear, but it came hours after Microsoft said it was addressing an issue affecting access to Microsoft 365 apps and services.

Some experts attributed the disruption to CrowdStrike, a cybersecurity firm whose software is used by industries around the world to protect against hackers and outside breaches.

The problem appeared to result in crashes of machines running Microsoft Windows operating system. CrowdStrike said in a recorded phone message that it was aware of reports of Microsoft’s Windows operating system crashing

At the time of reporting, some of the malfunctioning business, companies and computer app systems were beginning to return to normal service, including Sky News in the UK, which was down for an hour in the morning.

Screen showing an error is seen at a currency exchange store at Hong Kong International Airport amid system outages
Screen showing an error at a currency exchange store at Hong Kong International Airport [Tyrone Siu/Reuters]